WHO WE ARE & WHAT THIS COVERS
CONTAINER2GO LLC ("CONTAINER2GO", "we", "us", or "our") operates the website CONTAINER2GO.com and sells shipping containers and custom container homes. This Privacy Policy applies to all personal information we collect through our website, contact forms, quote requests, phone calls, and any purchase transactions.
By using our website or submitting any information to us, you agree to the collection and use of information as described in this policy.
WHAT WE COLLECT
Information You Provide Directly
- Contact information: Name, email address, phone number, mailing address
- Quote & order information: Product interest, delivery zip code, project details, budget range
- Payment information: Billing address, payment method details (processed securely — we do not store card numbers)
- Communications: Any messages you send us via email, contact form, or phone
- Configurator selections: Your container customization choices made in our online builder
Information Collected Automatically
- Usage data: Pages visited, time spent, links clicked, referring website
- Device information: IP address, browser type, operating system, screen resolution
- Cookies: Session cookies, preference cookies, analytics cookies (see Cookie section below)
- Location data: Approximate location derived from IP address (not GPS)
Information from Third Parties
- Analytics data from Google Analytics (aggregated, anonymized)
- Advertising data if you arrived via a paid ad (Google Ads, Facebook)
- Credit information from our lending partners if you apply for financing
HOW WE USE YOUR INFORMATION
| Purpose | Legal Basis |
|---|---|
| Processing your order or quote request | Contract performance |
| Communicating about your order or inquiry | Contract performance |
| Sending order confirmations and delivery updates | Contract performance |
| Improving our website and user experience | Legitimate interest |
| Sending marketing emails (if you opted in) | Consent |
| Fraud prevention and security | Legitimate interest |
| Complying with legal obligations | Legal obligation |
| Processing financing applications | Consent / Contract |
We will never use your information for purposes not listed above without your explicit consent.
WHO WE SHARE YOUR DATA WITH
We share your information only with trusted partners necessary to run our business. We do not share with advertisers, data brokers, or unrelated third parties.
- Payment processors (Stripe, Square): To process your payment securely. They have their own privacy policies.
- Shipping & logistics partners: Your name, address, and order details to coordinate delivery
- Financing partners: With your consent, to process financing applications
- Email service providers (e.g. Mailchimp): To send you transactional or marketing emails you have opted into
- Google Analytics: Anonymized usage data for website improvement
- Legal authorities: When required by law, court order, or to protect our legal rights
COOKIES & TRACKING
Our website uses cookies — small text files stored on your browser — to make the site work properly and to understand how visitors use it.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential / Session | Keep you logged in, remember your cart | No — required for site to work |
| Preference | Remember your settings and choices | Yes |
| Analytics (Google) | Understand how visitors use our site | Yes |
| Marketing / Retargeting | Show you relevant ads on other sites | Yes |
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. To opt out of Google Analytics specifically, install the Google Analytics Opt-out Browser Add-on.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: Request a copy of all personal data we hold about you
- Right to correction: Request correction of inaccurate or incomplete data
- Right to deletion: Request deletion of your personal data ("right to be forgotten")
- Right to portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing of your data for marketing purposes
- Right to withdraw consent: Withdraw consent at any time for consent-based processing
- California residents (CCPA): Right to know, delete, and opt out of sale of personal information
To exercise any of these rights, email us at privacy@CONTAINER2GO.com with your full name and request. We will respond within 30 days.
HOW LONG WE KEEP YOUR DATA
- Customer order records: 7 years (required for tax and legal purposes)
- Contact form inquiries (no purchase): 2 years
- Marketing email lists: Until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
- Payment records: 7 years (financial regulation requirement)
HOW WE PROTECT YOUR DATA
- All data transmitted between your browser and our servers is encrypted via SSL/TLS (HTTPS)
- Payment card data is processed by PCI-DSS compliant payment processors — we never store card numbers
- Access to customer data is restricted to authorized staff only, on a need-to-know basis
- We conduct regular security reviews of our systems and third-party integrations
- In the event of a data breach that affects your rights, we will notify you within 72 hours
PRIVACY CONTACT & UPDATES
For any privacy-related questions, data requests, or complaints, contact our privacy team:
- Email: privacy@container2gollc.com
- Mail: CONTAINER2GO Containers LLC, Attn: Privacy, 123 Industrial Blvd, Austin, TX 78701
We may update this Privacy Policy from time to time. We will notify you of significant changes by email (if we have your address) and by posting a prominent notice on our website. The date at the top of this page always reflects the most recent update.